Thursday, 23 September 2021

FAQS

Logging in to the UNIGE Alumni website

  1. Go to the login page;
  2. Enter the username and password that you received by email after your application to join UNIGE Alumni was approved.

You can request a new password at any time:

  1. Go to the login page;
  2. Click on “Forgotten your password?”;
  3. Enter your username or your email address;
  4. Click on “Request a new password”.

You will receive an email (at the address saved in your UNIGE Alumni profile) with your username and a new password. Usernames generally take the form of: firstname.lastname. If you have forgotten your username, please send an email to: alumni@unige.ch.

See the previous question if you’ve forgotten your username or password. Otherwise, your account may be blocked because you have not paid your membership fee. If that’s the case, you will receive the following error message: “Your account has been deactivated because you have not paid your membership fee. It will be reactivated as soon as we receive your payment. If you have any questions, please send an email to alumni@unige.ch.

Paying membership fees

There are several ways you can pay your fee. If you are paying from outside Switzerland, you must indicate the 27-digit reference number on the payment slip, or your invoice number (in the field marked “Communication to beneficiary” or similar). If you don’t have either of these numbers, you can indicate your UNIGE Alumni username. The various payment methods available are listed under “About UNIGE Alumni > Fees” or on the UNIGE Alumni platform.

UNIGE Alumni membership fees are waived for the first year after you graduate. Afterwards, invoices are sent by email only (to save costs), to the address recorded in your UNIGE Alumni profile. If you did not receive the email, check your junk mail or make sure that the email address recorded in your profile is correct. You can find your invoice in the messaging system on our platform:

  1. Go to the login page and enter your username and password;
  2. 2. Click on “My profile” on the left side of the screen and select “My messages”.

Open the PDF file attached to the email containing your invoice; the number is given under “Position No.” (e.g. 16958). You can also find the number on your orange payment slip, under “N° de référence” (e.g. 101442000007000000000xxxxxx).

The annual membership fee is CHF 50.00, or you can pay a lifetime membership fee of CHF 1,000.00. These amounts were set at the annual general meeting on 3 June 2009 and have not changed since. They are listed on your invoice.

The membership fee is waived for the first year after you graduate. If you have mistakenly received an invoice, please send an email to (alumni@unige.ch).

For administrative reasons, students who are still enrolled at the University cannot be a member of UNIGE Alumni. We will therefore have to suspend your membership; you can apply to join again after you have completed your new degree.

Send an email with your postal address to alumni@unige.ch, and we will send you the documents by post.

UNIGE Alumni articles of association, notifications, and leaving UNIGE Alumni

You can change your email notification settings in the messaging section of your UNIGE Alumni profile:

  1. Go to the login page and enter your username and password;
  2. Click on “ on the left side of the screen;
  3. Click on “Profile settings” in the same part of the screen;
  4. Select or unselect the options under “Email notification options” at the bottom of the screen.

You can deactivate this option in your UNIGE Alumni profile:

  1. Go to the login page and enter your username and password;
  2. Click on “My profile” on the left side of the screen;
  3. Under “Professional information”, click on the pencil by “Job notification preferences” and select your desired options.

Send an email with your full name and (if possible) your username to alumni@unige.ch.